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Privacy Policy

This Privacy Policy describes how Airport Shuttle Turkey ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website and services.

1. Information We Collect

We collect information by fair and lawful means, with your knowledge and consent, when you request a service or contact us. The information we collect is necessary to provide our transfer service:

  • Personal Identification Information: Full name, email address, phone number (and/or WhatsApp number).

  • Booking and Travel Information: Flight number, arrival/departure date and time, pickup address (e.g., airport, hotel name), destination address, number of passengers.

  • Service Requirements: Information on special requests, such as the need for child seats (including the age of children to ensure safety).

2. How We Use Your Information

We use the information we collect strictly for the following purposes:

  • To Provide and Manage Our Service: To process your booking request, confirm your reservation, and arrange for your airport transfer.

  • To Communicate With You: To send booking confirmations, vouchers, and important updates regarding your transfer.

  • To Ensure Punctuality: To monitor your flight status based on the flight number provided, allowing us to adjust pickup times for any delays.

  • To Fulfill Your Requests: To provide specific equipment, such as the correct child seats.

  • Legal Obligations: To comply with any applicable laws and regulations in the Republic of Turkey.

3. Data Security and Storage

We are committed to ensuring that your information is secure. We use commercially acceptable physical and electronic procedures to safeguard and secure the information we collect to prevent unauthorized access, disclosure, or loss.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.

4. Sharing Your Information (Third Parties)

We do not sell, trade, or rent your personal identification information to others.

We may share necessary information with trusted third parties who assist us in providing the Service, specifically:

  • Our Drivers: Your name, flight information, and destination are shared with the assigned driver to perform the "Meet & Greet" and complete the transfer.

These parties are contractually obligated to keep this information confidential and use it only for the purpose of providing the service. We will not share your information with any other third parties without your explicit consent, unless required by law.

5. Your Data Protection Rights

You have rights concerning your personal information under applicable data protection laws (such as KVKK). These rights may include:

  • The right to access copies of your personal data.

  • The right to request correction of any information you believe is inaccurate.

  • The right to request the erasure (deletion) of your personal data, under certain conditions.

To exercise any of these rights, please contact us.

6. Cookies

Our website may use "cookies" to enhance user experience. A cookie is a small file stored on your device. You may choose to set your web browser to refuse cookies, though some parts of our website may not function properly as a result.

7. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We encourage you to check this page periodically for any changes.

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